Frequently Asked Questions
Everything you need to know about our farm-to-bottle beauty rituals.
Are your products suitable for sensitive skin?
Yes, our formulations prioritize natural, botanical ingredients harvested directly from our lavender fields. We avoid harsh synthetic fragrances and sulfates to ensure they are gentle on all skin types.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout if you need your glow sooner.
What is your return policy?
We want you to love your ritual. If you are not satisfied, you can return your products within 30 days of purchase for a full refund or exchange, provided the items are lightly used or unopened.
Are Lavandula Farm products cruelty-free?
Absolutely. We are committed to ethical beauty and never test our products or ingredients on animals. We are proud to be 100% cruelty-free.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to bring our lavender-infused skincare to more countries soon.
How should I store my natural skincare products?
To maintain the potency of our natural essential oils, we recommend storing your products in a cool, dry place away from direct sunlight.